GhostDesk resolves your customer tickets 24/7. No helpdesk migration. No new tools to learn. It reads your docs, learns your tone, and handles support like a senior rep who never sleeps.
$0.99/resolution sounds cheap until you realize you need the full Intercom stack at $65+/seat to use it.
2-4 months to optimize. Per-seat pricing plus resolution add-ons. Built for enterprises with dedicated ops teams.
$50K+ setup, 8-12 week deployment. If you're not a Fortune 500 company, you're not their customer.
"I didn't understand that. Let me connect you with a human." Every time. For every real question.
Point GhostDesk at your existing support email. Gmail, Outlook, shared inbox, forwarding rules. Whatever you already use. No new platform to set up.
Upload docs, FAQs, past ticket conversations. GhostDesk learns your product, your policies, and your voice. It responds like your best support rep, not a generic bot.
Tickets get resolved automatically. Edge cases get escalated with full context. You get a daily digest of what happened. GhostDesk gets smarter every day.
| Typical AI Support | GhostDesk | |
|---|---|---|
| Setup | Migrate to new helpdesk | Connect existing inbox |
| Deployment | 2-12 weeks | Same day |
| Autonomy | Drafts replies for humans | Resolves tickets end-to-end |
| Pricing | $50K+ or per-seat lock-in | Per resolution, no minimums |
| Learning | Static knowledge base | Continuously improves from every ticket |
GhostDesk is building toward a world where small teams deliver enterprise-grade support without enterprise-grade budgets, headcount, or helpdesk migrations. Your customers get fast, accurate answers. You get your time back.